5 Keys for Authors and Social Media

Social media for authors is a vast subject, and if you ask ten people what works for them, you’ll get ten different answers. The algorithms and features on a lot of these sites change frequently, so something that worked for you last month doesn’t work the same way now. I’m doing some workshops in March for writers and their social media platforms. Here are the five things that I think are key for writers to know.

1. Repeat what works for you. Try a variety of the platforms, but choose one or two that work for you and your readers and focus your time and energy there. If not, you will work yourself silly trying to keep up with all the posts, comments, and emails.

2. Guard your writing time. Life and about a hundred other distractions will get in your way. Don’t let your social media time take over your writing time. You should be writing your next book.

3. Be real and be social. Participate in conversations and network on these sites. Like, comment, and share others’ posts. Add to conversations. Start a conversation. And be timely. It looks odd if you comment on a thread from three months ago.

4. Know your readers and your audience. Know the demographics (e.g. age, preferences, and styles) of your audience and post topics interesting to them. Facebook and Twitter analytics can help you see who is viewing and following your accounts. Find your niche. Your audience is not everyone who reads. You need to narrow it down and target your posts and marketing to that demographic.

5. Make a plan. Decide which social media sites you want to focus on and figure out a schedule that works for you. I check my major sites every morning at breakfast. If I have time, I check during lunch. And I hop on after dinner and review updates. I also schedule posts on Fridays for the following week. A schedule helps me stay active on my sites, while balancing other things.

Where Do I Start with Social Media Platforms? Tips for Authors

There are so many forms of social media out there. Where and when do I start as an author? It can be overwhelming.

I say start before you launch your first book. Start building your presence. I would pick a few sites and add others later. You can share information, links to blogs, book reviews, and other interesting information before your book is published.

Before you begin, you’ll need a professional photograph and a short biography. Make sure you have the links to your blog. As you set up your new accounts, remember that you can always go back and add or change information later.

I use Canva to create the artwork for headers (page banners) and posts. They have the templates already sized to fit all the major sites. This way you can customize your look and feel and make it match across all your sites.

Some authors struggle with whether to create a separate website/social media sites for each book. My recommendation is to create one for your author brand (either your name or your pen name). You, as author, are the focus, and your site should highlight your books. Now, many authors who write under different pen names often have separate sites for each identity.

Here are some other things you need to think about…

• Make sure you have a website with a blog. Your website’s URL should be your name or your pen name. Make sure that you have a site that you (or someone you pay) can keep updated. Nobody wants to see your information from 2004. (The reason most people have a blog on their website is to have a way to add new content regularly to the site. Readers and followers don’t revisit sites where the content is outdated.)

• Create an author Facebook page. After you gain followers, you’ll have access to analytics/metrics. The analytics show how many people interacted with your posts. On author pages, you can schedule posts. Some people use their personal Facebook page. Personal pages do have a cap on the number of friends you can have, and the algorithms limit the number of people who see certain types of posts.

• Create an Amazon author page and connect all of your books to it. I also connected my blog, so followers can see recent posts.

• Many social media sites can be connected. If you post to your author Facebook page, you can have it automatically tweet on Twitter. Decide if you want the same post on multiple sites. It can be a time-saver. But one draw back is that a post formatted for one social media site, may not fit or appear the same way on another. An example is if you auto-Tweet a Facebook post, it puts a link in the tweet to the Facebook post. Your followers on Twitter have to click the link to see what it is. (There’s often no picture.) Some people avoid these types of post, and you’re not getting action on that post.

• There are other tools (free or for a fee) that will help you monitor and schedule posts on social media sites. As you gain experience, you may want to look at some of these to help you be efficient with your time. (I use a free version of TweetDeck to schedule my Twitter posts. I pay for Tweepi to help me manage followers. I also use a free mobile app called Followers to manage my Instagram account.)

• Find the social media sites that you like and build your following there. You are more apt to visit those sites frequently and stay active on them. My go-to sites are Facebook, Twitter, Pinterest, and Instagram.

• Balance your writing and social media marketing time. It’s all important, but you need to be writing your next book.

Why Authors Should Have a Newsletter/Email List...

As an author, it’s important that you have a mailing list (for emails). Platforms like Twitter, Instagram, or Facebook, where you build your following, own the contact and make/change the rules. If your account is suspended or the site goes down, you no longer have access/contact information for your fans and followers. It’s a good idea to have a sign up sheet where you can collect names and email addresses. This is your list and you maintain it.

I use MailChimp to create my newsletters and maintain my contact list. If folks subscribe or unsubscribe, the application takes care of it. (You are required to unsubscribe those who request it.) The services vary, and you should choose one based on what you need, how often you publish, and how many emails are on your list. With these sites, you can also export your list to keep it as a backup.

Many authors offer something free (a short story or character information that’s not available anywhere else) to new newsletter subscribers. Sometimes, that’s a good hook to get people interested.

I have a page on my website for my newsletter. I also have a sign up form on the main page.

The list of email addresses belongs to you, so you should spend time cultivating it. I keep signup sheets and clipboard in my bag for events. This list is valuable. You know they are readers who are interested in your work.

Does Your Website Need a Health Check?

People often create a website and update it only occasionally. Authors need to periodically check their sites to make sure they’re current (and interesting). New material (and your author blog), keep readers coming back to your site. Here’s my checklist for author websites.

1. Make sure your photo (author headshot) and biography are current. Your photo should be recent and professional.

2. Include a list of events (including online ones like Facebook parties) on your site. Make sure that you keep the list up to date. No one wants to see your events from 2010.

3. Check all of your links on your site to make sure that they still work. Make sure that you can move from page to page and your pages appear as you want them to look.

4. Fill out your “contact me” form and verify that you get the email notification.

5. Make sure that your newsletter signup form works correctly. You don’t want to miss people who are interested in your work.

6. Include all of your publications with buy-links. I have a page for books, novellas, and short stories. Put your most current book first or at the top. When you do links, include multiple outlets to share the love among book retailers.

7. Make sure you have a media page that has several biographies of different lengths (100, 250, and 500 words). Many authors include photos and book covers here. If you’re asked to do a presentation or someone’s doing an article or blog post on you, they’ll use the material on this page.

8. Make sure that you have links to all your other social media sites. Verify that they work.

9. Include your blog on your website (if you blog regularly). Again, people don’t want to stop by and see that your last post was in 2005. Pick a blogging schedule that works for you and try to stick to it. This is a great way to have fresh content on your site and to keep readers returning.

10. Remove any web pages that are no longer useful. Many of your web applications will let you deactivate or archive them in case you want to use parts of them later.

11. It is great to have someone create your site for you, but you either need a personal assistant or publicist to keep it current, or you need to maintain it yourself. Content from the last decade does not inspire readers to return to your site.

12. If you’re looking for new ideas for your site, visit other authors’ pages that are in your genre. Look at the color choices, layouts, and content. Look at the order of their pages (links or tabs at the top).

13. Look at your webpage on a computer, tablet, and cell phone. Most web services create pages that are “mobile friendly” and adapt to the screen on the device. But there are still some that don’t. Make sure your site looks professional on a variety of devices.

Social Media Sites Need Care and Feeding

Social media is all about networking, connecting, and relationships. Some authors create their sites to build their platforms and then ignore them. It’s important to have a presence in a lot of different places, and it’s time-consuming to keep them up to date and active. You need to be able to respond to comments and conversations. You also need time to like, share, and comment on others’ posts.

Here are some tips that help me balance writing, the social media monster, book marketing, and all the other things that life throws at me.

• Create a routine of when you check your sites. I check during breakfast, at lunch, and at the end of the day. in the evenings, I multitask and check on my social media sites during TV time.

• Schedule posts on your sites. This helps you to get ahead and have regular posts even when I’m not online. I schedule tweets after midnight for time zones other than the U.S.

• Create posts that stimulate comments or conversations. Ask your followers what they’re reading or what book they’d recommend. Talk about favorite characters, sleuths, and movies. Conversations and shares help expand your reach.

• Share information that is helpful to your followers.

• Make sure that you like, comment, and share others’ posts. Some authors forget that it’s not all about them.

• People love to be recognized. If you’re at an event or with others, make sure to take a picture and tag them. And look at the photo before you post it. Make sure that it’s flattering. No one wants to be the one with the goofy-look on her face.

• On a lot of social media sites, there are bots posing as followers. When you follow them back, they often drop you. There are applications (some free and some that have a cost) that help you see who is no longer following you. I go in and clean up my Twitter and Instagram followers about once a month.

• Look at your posts. They shouldn’t be all “buy my book.”

• Make sure that you’re not posting the exact same post on all your sites.

• Every quarter, check your biography on your sites and make sure it's current. The artwork, photo, and color/font schemes should be similar. This is your brand, and you want it to be cohesive. Make sure that you have a photo, banner, biography, and link to your website on all your social media sites.

Share the Love and Pay it Forward

I owe a HUGE debt of gratitude to my fellow Sisters in Crime authors who are so generous with their time and advice. This is an incredible gift (especially when I first started my writing journey). They offered great advice on anything from where to get a great headshot to which book events were best for mystery authors.

Here are some thoughts on how you can give or receive help from other authors.

1. If you read someone’s book, leave a review. It doesn’t have to be a dissertation. You can just say something brief like, “I liked this book.” Review numbers do matter in marketing.

2. Recommend your favorite author to your library. Many take book suggestions and add new books to their collection.

3. Like, share, or comment on authors’ social media posts. This helps with marketing and search results.

4. If you’re an author, look for other authors or bloggers who will let you be a guest in their newsletter or on their blog. This spreads your information to a whole new group of readers.

   I have a blog, Pens, Paws, and Claws, and I do #WriterWednesday author interviews about writers and their pets. If you’re interested in a slot, message me.

5. Buy a book for yourself or as a gift. One of my author friends goes to book signings, and she gives the signed book away on her site. There’s a sale involved and some social media publicity. When I buy a book, I usually take a picture of it and post it on social media and tag the author and/or the book store. Indie bookstores need your love and support too!

6. Tell your friends and family about books and authors you like. Word of mouth recommendations are great.

7. Recommend an author’s book to your book club. Many authors will visit or Skype if you ask. I love talking to book groups.

8. Start a “what are you reading today” post on Facebook or Twitter. Tag the author. You’ll be surprised how many people will comment. You’ll get good recommendations, and a lot of social media action.

What else would you add to my list? Happy reading (and don’t forget to leave a review).

Getting Yourself Out There - Where Do I Start?

Not only do you write, but you have a lot to say. How do you find opportunities for author panels, workshops, and other speaking engagements? Note these are often an investment of your time, energy, and money, and you may not get to sell books at every event. But you are meeting people and talking about your work. A lot of times, I see my ebook sales spike after an event. People may not have bought a book at the event, but they did later. Here is what has worked for me.

1. Join a writers’ group. I’m a member of two groups that keep a database of volunteers who will speak to schools, colleges, libraries, and other groups.

2. Offer to speak at book clubs. Get the word out on your website and newsletter that you’ll visit or Skype with book groups. Tell all your reader friends. Contact your library and local book stores to see if they have book groups that would be interested in writer visits.

3. Get to know your librarians. Many are looking for programming ideas, and they need speakers or people to lead workshops. Our mystery group writes a murder script each year for our local library’s fundraiser. They have an event where the audience tries to solve the mystery, and the authors discuss and sign their books.

4. I speak to school groups and English classes because I want to encourage young writers. Usually, this isn’t an opportunity to sell books, but I always have bookmarks, pencils, or swag for each kid.

5. Connect with other writers in your area to see where they do appearances. See what they recommend. This gives you insight into venues, how the events do publicity, and the audience that you can expect.

6. Connect with other writing groups. They often need speakers or instructors for workshops and conferences.

7. If you attend a conference that has panelist opportunities, sign up. I love meeting fellow authors and talking about books. These usually have book signing opportunities too.

8. Google writing events or conferences to see what is offered in your area.

9. Be creative. I’m in several themed anthologies, and we did signings at wineries and wine shows or the book that was wine-themed. We have some pet expo signings lined up for our dog-themed anthology this year.

10. Talk to your friends who are in clubs and organizations. Many of these are looking for speakers for their monthly programming.

If there is a fee to register or a cost to rent a table, you need to weigh the cost and your investment of time. Think about sharing a table with another author to keep the cost down. Also, when I do handouts for workshops and speaking engagements, I always make sure my website, newsletter, and social media links are listed.

13 Things You Should (or Shouldn't) Do on Social Media

I’m doing a workshop next spring on social media, and I’ve been thinking about things that authors should and shouldn’t do on the different platforms. Here’s my list so far.

1. It is a great time saver to link your social media accounts, so that you only have to post once. However, the audiences and their interactions are different on Twitter, Facebook, and Instagram. For example, some encourage lots of hashtags. If you post a meme to Facebook and it autoposts to Twitter, it shows your comment and a link. Your Twitter followers have no idea what it is unless the open the link. If possible, I think you should tailor the post to the social media platform.

2. Unless you have a REALLY good reason to do so, don’t use the automated direct messaging on social media sites. It’s a quick way to annoy followers. I can’t tell you how many automated DMs I get a week with a link to buy someone’s book.

3. If you’re an author, make sure you follow the 80/20 rule. No more than 20% of your posts (maybe less) should be “buy my book.” People are interested in conversations, building relationships, and interesting content. They’ll tune you out if you blast buy my book messages constantly.

4. Try to be timely with your social media responses. It’s odd when someone responds to a post or comment from months ago.

5. Avoid posting things that aren’t meaningful or interesting. Some cleanup applications will post after you clean up non-followers. The post will read something like, “I deleted 115 followers and added 38 today.” These are only advertisements for the cleanup app.

6. Do not respond to negative reviews. Don’t get into a social media battle. It’s public, and once it’s out there, it’s hard to clean up. You are your brand. Be careful not to damage it.

7. Think before you post something. Don’t respond to someone in anger. You can delete it, but it may not be gone forever. Old tweets and posts can come back to haunt you.

8. If someone posts something negative on your site, you need to monitor it and decide whether to delete it. I facilitate several group sites, and we have to review posts from time to time to make sure they represent the views of the group.

9. Don’t be a leech. Authors will often post something about their book on their sites or blog, and another author will comment with links to his/her book. Only include your information if there is an invitation to share links. Don’t hijack someone else’s post.

10. Help others celebrate. If there is a cover reveal or a new book, share it.

11. If you’re struggling to find things to share, post a picture or information about interesting places or events you’ve attended. If you’re at another author’s event, post a picture of him/her and the book. Make sure to tag others. If you have pets, include them.

12. People love to see that you’ve tagged them, and often they will comment or share the post. This helps both of you with your social media reach.

13. If you’re using a picture of others, make sure that it’s flattering. I have one friend who never looks at the picture closely. No one wants to be the one with his/her eyes closed in the group picture.

What else would you add to my list? Any social media pet peeves?